In the fall of 2003, the staff of the Library created a strategic plan which was approved by the Library and Learning Resources Committee. This plan formalizes goals to be achieved over the next few years and is divided into three sections: Education Goals, Research Goals, and Clinical Goals. Driven by the Medical School's strategic plan, the Library's strategic plan addresses the specific ways that Coy C. Carpenter Library can assist the Medical School and the Hospital in meeting their goals and aspirations for the future. Our achievements over the past fiscal year (2004-2005) reflect our commitment to achieving the goals established in our strategic plan. Over the next four years, in our annual reports, we will use the framework of our strategic plan to illustrate our progress in meeting our goals.
EDUCATION GOALS
Expand the Library’s educational programs
We taught Medline searching to all first-year medical students in the Population Health and Epidemiology course during Phase IA
We demonstrated Library electronic resources to Internal Medicine residents enrolled in the Evidence-Based Medicine seminar
Students were given $100.00 to photocopy or print materials using library equipment. This money was encoded onto the student's badge. This grant helps support the student's access to print resources.
Coordinated the MLA teleconference "Partnering for Public Health" attended by Carpenter and NW AHEC librarians
Librarians visited the following departments to teach departmental faculty and staff:
Biomedical Engineering (Medline, Web of Science, Reference Manager)
Comprehensive Cancer Center (Library Resources)
Internal Medicine (Medline Searching)
Nursing Research Forum (Finding Evaluation Tools and Instruments, Voyager Searching, World Cat Searching)
Surgical Sciences (Library Resources)
Overall, individual instruction was up over the previous year. Training was offered in the following areas. Parentheses () indicate the number of times a class was offered and brackets [] indicate the total number of students:Adobe Acrobat (1) [1]
Adobe Photoshop (1) [1]
Cinahl (1) [6]
EndNote (11) [12]
Library Resources (18) [141]
Mastering Electronic Journals (2) [4]
Medline (37) [131]
Nursing Resources (5) [15]
PsycInfo (5) [5]
Reference Manager (44) [82]
Scanning (1) [14]
Web Searching (2) [16]
Web of Science (17) [53]
We continue to publish a Library newsletter on a quarterly basis highlighting new resources and providing detailed information about current services. All issues of the newsletter are also accessible in pdf format at http://www1.wfubmc.edu/Library/About+the+Library/Newsletter/
We participated, for the second year in a row, in the Medical School's Benefits Fair, where we handed out a tripartite brochure highlighting some of the Library's services for our faculty and staff.
We continue to book Library classrooms, print and distribute class announcements, and schedule students for Creative Communications classes.
The Library again participated in new-faculty orientation. We had a table display and handed out Library brochures during a poster session to market our services to new faculty during their daylong orientation meeting.
We continued to conduct sessions on Library Resources for new medical students, physician assistant students, and graduate students during their orientation weeks and to give tours of the Library for allied health students enrolled in programs at Winston-Salem State University and Forsyth Technical Community College.
Added a virtual reference service. Academic Computing installed a program that "referees" messages from various popular instant messaging programs and delivers them to the reference desk where they are answered in "real time". We are set up to take questions from anyone using AOL™, Yahoo®, MSN, or ICQ®.
Purchased 500 subscriptions to Element K, an online technology training company offering over 100 courses providing interactive instruction. Element K was marketed to the Medical Center and was adopted by the hospital's Six Sigma program as a component of their instructor training.
Became the first medical center department to convert its web site to the new Content Management System purchased by Public relations and Marketing and adopted as the standard for all web sites at the Medical Center.
Last Word and Logician were loaded on all public terminals. Access is derived from the Citrix portal.
We continued staff training with classes held once a month. Topics covered were: PubMed's Single Citation Matcher, Adobe Photoshop, Adobe Acrobat, Scanning, Searching Electronic Journals through Voyager, and Reference Manager.
Viewlets on Reference Manager were updated to version 11. New viewlets were created on EndNote, version 8, Web Crossing, and an interactive tour of the library. They can be found on the Library's web tutorials page at http://www1.wfubmc.edu/Library/Electronic+Resources/Web+Tutorials/index.htm
Build and strengthen partnerships with local and regional libraries and associations
In the fall of 2004, The Carpenter Library, the Family Resource Center of Brenner Children’s Hospital, and Forsyth County Public Library, were awarded $39,995.00 to improve consumer access to pediatric electronic health information by the National Library of Medicine. The primary goal of this project was to create a partnership between the Medical Library, Public Library, and Children’s Hospital to increase accessibility and understanding of pediatric health information for children and families who are receiving health care at Brenner Children’s Hospital.
Librarians from the Carpenter Library and the Public Library taught Brenner nurses and volunteers how to search for and find consumer health information using Medline Plus, PubMed, NC LIVE, and the NC Health Info – Go Local websites.
Brenner’s hired an experienced pediatric nurse to assist families in interpreting health information. The hours of operation of the Family Resource Center (FRC) in Brenner’s were increased and a volunteer staff was created, supervised by the Nurse Educator. Librarians from the medical and public library will provide consultation hours each week to assist with educating families, completing complicated searches, and providing advice on expanding FRC educational resources. Librarians also will provide assistance in obtaining articles not available through the Carpenter Library’s resources.
In addition to expanding the Family Resource Center’s availability, the project funding also paid for the purchase of wireless NICU Knowledge Family Educator unit which can be transported to the Neonatal Intensive Care Unit (NICU). Once content is developed and evaluated, it will be accessible on the wireless system and can be transported to a child’s bedside for educating those children unable to come to the FRC or parents who do not want to leave their child’s bedside. Current written educational materials developed at the Children’s Hospital also will be made available online.
We continued our support of the researchers employed by Targacept, Inc. through training (Library Resources, Reference Manager, Medline Searching), reference support (bibliographic verification, literature searches) and technical services support (document delivery, and consultation on their hiring of a library assistant).
The Archives joined the planning grant team (Z. Smith Reynolds Library, Winston-Salem State University Library, and the Forsyth County Public Library) for Digital Forsyth, a project to create a digital history of Forsyth County. The Archives will provide medical-related photographs to the project.
Gain national prominence and recognition for the institution
The following articles by Library staff were published:
Stewart, DC. ThinkPads, medical education, and the library at Wake Forest University. In: Connor E, ed. A guide to developing end user education programs in medical libraries. Binghamton (NY): Haworth Information Press/Haworth Medical Press, 2005:227-238.
Stewart, DC. Electronic textbook vendors: an evaluation. J Electron Resour Med Libr 2004;1(3):1-11.
Molly Barnett and David Stewart presented "Innovative Content Access: The Wake Forest University School of Medicine Experience" at Computers in Libraries, March 18, 2005 in Washington, D.C.
Pamela Cabe presented "Libraries and Institutional Content Management Systems" at Computers in Libraries, March 18, 2005 in Washington, D.C.
E. Parks Welch served on a panel discussion of "Open Access" at the Spring Meeting of ANCHASL (Association of North Carolina Health and Science Libraries) in Greensboro, NC on April 1, 2005.
RESEARCH GOALS
Continue to build a library that is accessible to any users at any time
Surveyed the Library's users: http://www1.wfubmc.edu/Library/About+the+Library/Library+Surveys/2005+Library+Survey.htm
We purchased and marketed:
Electronic Textbooks
Basic and Clinical Endocrinology
Current Diagnosis and Treatment in Cardiology
Current Diagnosis and Treatment in Orthopedics
Current Diagnosis and Treatment in Otolaryngology
Current Diagnosis and Treatment in Pulmonary Medicine
Current Diagnosis and Treatment in Rheumatology
Current Medical Diagnosis and Treatment Online
Current Obstetrics and Gynecological Diagnosis and Treatment
Current Pediatric Diagnosis and Treatment
Current Protocols in Molecular Biology
Current Surgical Diagnosis and Treatment
Emergency Medicine
Ferri's Best Test: A Practical Guide to Clinical Laboratory Medicine and Diagnosis
General Ophthalmology
Goodman & Gilman's The Pharmacological Basis of Therapeutics
Handbook of Medical Psychiatry
Hurst's The Heart
MedCalc3000
Metabolic and Molecular Bases of Inherited Disease
Mettler's Essentials of Radiology
Miller's Anesthesia
Operative Surgery Manual
Osler Medical Handbook
Skeletal Trauma
Skeletal Trauma in Children
Smith's General Urology
Software Programs
Virtual Human Dissector
Journals
200+ Journals
The NW AHEC library of nursing and patient education videotapes was relocated to the Carpenter Library. Over 100 titles are in this collection and all of the titles will be cataloged and placed in Voyager.
We continue to evaluate the print collection for its usefulness and relevance. Consequently, we shifted many important but less frequently used print titles to the off-site storage area in Piedmont Plaza I. We moved over 2,000 volumes this year, to join the nearly 23,000 volumes already residing in the off-site storage area. We also discontinued many print journal subscriptions in favor of the electronic version. These actions will help us with crowding in the stacks.
We purchased a Web-based site license to the popular Journal Citation Reports, which tracks the impact factors of many important scholarly journals, in response to the growing demand for it by departments.
We joined the Carolina Consortium (made up of academic institutions in North and South Carolina) in order to participate in group discounts available from Blackwell, Kluwer/Springer, and Wiley publishing companies. As a result of our participation, over 200 electronic journals have been added.
Improve access to research literature
The Web Task Force worked to design a template that would best meet the education and research needs of the institution using the Content Management System. The group took the template created for the Medical Center by a consulting group and retooled it and then presented it to the Dean for approval. The new Medical Center site went up in July of 2004 and the Library's site went up in September of 2004.
Received $5,000 from the estate Lucille Cain Hartman. The money will be used to preserve objects in the Nursing Collection and to update the history of nursing at NCBH.
An ongoing project for the archivists is the compilation of personal information from the NCBH School of Nursing transcripts. Coordinated by the Alumni Office, the archivists have researched the transcripts on paper and microfilm from 1926 to 1974 and recorded birth dates, addresses, etc., for a comprehensive NCBH Nursing Alumni Directory.
Loaned five boxes from Dr. William Allan's collection to Appalachian State University's Appalachian Studies Department to be microfilmed. ASU will keep a copy for its patrons who are researching genealogy in Watauga County. Copies were made for the State Library and for the Carpenter Archives.
CLINICAL GOALS
Provide health-care professionals with information resources which affect patient care
The Library continues to send librarians to the Department of Internal Medicine three times a week and to the monthly Nursing Research Council meetings.
All electronic reference questions form the NW AHEC region of the state are sent to the Carpenter Library's reference desk. The "Ask a Librarian" link on the NW AHEC site and the AHEC Digital Library is connected to our email mailbox.
Added ACP PIER (American College of Physicians' Physicians' Information and Education Resource). ACP PIER has evidence-ranked information on diseases, procedures, screening and prevention, ethical and legal issues, drug information, and alternative medicine. PIER offers practice recommendations with rationale and supporting evidence. The Patient Education sections alert the physician to what information needs to be imparted to the patient rather than providing patient handouts.