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PATRON SERVICES

Visits to the Library's Web site reflect the trend for more of the Library's users to access electronic resources over traditional print resources and off-site (i.e., from home or office) rather than in the Library:                           

                            

In the Learning Resources Center, computer scheduling continues to climb but Internet assistance has fallen because of the complete familiarity most LRC users now have with searching the Web. Traditional reference and directional questions remain at about the same levels as in previous years.

There has been a decline in the number of medical students using the LRC since the introduction of the ThinkPads into the Medical School's curriculum in 1998, but student use still remains significant. Various departments within the School and Hospital continue to be strong LRC patrons, most notably Pastoral Care.

     

The use of the LRC's two computer classrooms grew in 2001-2002, with an increased number of  NCBH departments taking advantage of the classrooms to train their staff.

                       

At Circulation, reference/directional questions and photocopier assistance have declined dramatically while cash transactions continue to rise, due, in large part, to the imposition of computer printing fees for all Library users.

                              

The number of reference and directional questions continues to decline across all three public desks.

                        

Faculty Publications continued to collect data for the Dean's office on publishing done by WFUSM faculty. Statistics appeared in both the print and online versions of the Dean's Annual Report in two tables, entitled "2000-2002 Comparison of Totals by Publication Type" and "2001-2002 Faculty Publications by Department." The number of published books and chapters increased significantly compared with the previous year, while journal articles decreased slightly and abstracts increased.

                          

As a cost-saving measure, Faculty Publications and other portions of the 2001-2002 Dean's Annual Report were not included in the print version. Instead, we prepared pdf files of the Faculty Publications appendix--Table of Contents; Books; Chapters; Articles, Abstracts, and Other Publications; and Index of WFUHS Authors--that look just like the print version has looked in previous years and that the reader can search using his Web browser. The Dean's office loaded these files into the online version of the Annual Report, which is available at http://intranet.wfubmc.edu/annual.

In addition to providing fiscal-year data and files to the Dean's office, Library staff migrated the Speeches and Elected & Selected items and also the faculty lookup database from Cuadra STAR to Microsoft Access and terminated the Library's contract with Cuadra Associates. We renamed the "Faculty Information Bulletin" as "Other Scholarly Activities" and made this database searchable via the Library's Web page.

Faculty Publications staff also prepared reports of publications by GCRC investigators, Internal Medicine residents, and Cardiology fellows; assisted faculty and staff with the searching and submitting processes; provided information on our procedures and also copies of specific faculty publications to off-site requesters; and linked the "How to Submit" guidelines to the online submittal forms.

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