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In January, the Carpenter Library sponsored two days of
workshops on Evidence-Based Medicine (EBM) with the North Carolina AHEC Library System.
Dr. Ann McKibbon, a member of the faculty of McMaster University
School of Medicine and a noted expert on EBM, conducted the workshops which were
attended each day by twenty librarians and physicians from around North Carolina.
Document Delivery planned for, installed, and implemented the
EPIC 3000 document delivery scanning system. They also implemented ARIEL
software enabling the use of the Internet to transmit documents.
A major step toward full integration of the Northwest AHEC
Library
Information Network (LINK) into the Outreach Services of the Carpenter
Library was accomplished by expanding the responsibilities of Marilyn
Summers, Associate Director of the Carpenter Library, to include the
directorship of the LINK. This integration, as of June 1, 1999, was the
result of several years of work and negotiation.
The Circulation Desk experienced a slight rise in the number of reference questions answered and a slight decrease in the other types of assistance regularly offered by Circulation staff.
Circulation received three new computers (one for use by patrons, two for circulation procedures) in conjunction with the installation of the library's new online catalog system, Voyager, from Endeavor Information Systems, Inc.
The Circulation staff began inputting new patron records in January.
The Online Public Access Catalog (OPAC) module went live January 18, allowing patrons for the first time to search all of the Wake Forest University Libraries' catalogs within the same online system.
On June 7, the Library implemented Voyager's circulation module, which handles the checking in and out of materials, charging of fines, the collection of fees, and the maintenance of patron records.
Food for Fines was a success again this year. Between Thanksgiving and Christmas, the library collected fifteen cases of food that were donated to the Food Bank of Northwest North Carolina.
The Learning Resources Center's (LRC) computer use continued to rise during 1998-99. Although student use declined (based in part on the first-years having their own ThinkPads), staff use (WFUSM and NCBH) doubled. Since 1995, staff use of the LRC has increased by more than 165%.
The Library installed the Copier Accountant One Card system to help control printing. All patrons wishing to print are required to have a card. Computer printouts cost $0.05 a page; photocopying is $0.10 a page. Students have been exempted from paying for printing but must pay for photocopying.
We removed all of the Macintosh workstations from the LRC (except for those in the Interactive Learning Room) since they were aging out. The library decided not to replace the MACs since MAC users have adjusted very easily to using PCs and Windows-based software.
The WFUSM Department of Human Resources asked the Library to administer all clerical testing for prospective job applicants. Since the typing and data entry tests are administered electronically, LRC staff are available to instruct the applicants in taking the test, monitoring the test, answering any questions, and mailing the results to WFUSM Human Resources.
Reference librarians planned and conducted ThinkPad
orientation for all incoming medical students and
physician assistant students (PAs) in August. Medical students first met in
small groups to receive their
computers. They were shown the software loaded on their ThinkPads, how to plug
the ThinkPad into the
academic network, how to display on the video monitor, and how to capture group
work on the
Softboard. Nine instructors met with two groups each on the first day for a
total of eighteen different
sessions. Later, large-group sessions were devoted to Lotus Notes, Netscape
E-mail, and searching
Internet Web pages. Instruction for the PAs followed the same lines, with
additional large-group sessions
for Medline searching, capturing bibliographic information through EndNote, and
creating PowerPoint
presentations.
The Academic Computing Department added ThinkPad network access to study carrels and placed dedicated printers for the ThinkPad network in the reference area.
The Medical Center asked the Library to take responsibility for training Medical Center staff in Netscape E-mail and Calendar. Beginning in February, the Library taught, on average, four classes a week to nearly 600 employees.
Online tutorials for several of the Library's classes were
created and placed on our Web site:
Netscape E-mail
Netscape Calendar
Library Resources (including a "virtual" tour of the
Library)
Janine Tillettt continued participation in Morning Report for
the
Department of Internal Medicine and began attending the Evidence-Based
Medicine (EBM) seminar once a month to perform searches. ("Morning
Report" is an interactive group
exchange in which a resident presents a case to fellow residents and faculty.
Such presentations,
culminating in a diagnosis of the case, reinforces the essential skills required
of physicians such as
history taking and physical examination . Evidence-Based Medicine is concerned
with the "integration of
individual clinical expertise with the best available evidence from systematic
research.") Janine provided searching expertise to the team of physicians
involved by constructing search strategies that identified best evidence
information in Medline.
Reference staff continued discussion with Z. Smith Reynolds
Library staff
to increase access to databases and decrease duplication of resources.
This cooperative effort has led to the availability of new databases and
electronic materials for both parties.
The Library added access to the electronic full text of journals, linking them to Medline and listing them on our Web page.
Reference librarians completed 113 mediated searches.
We continued registration for access to the OVID databases.
Faculty constituted the largest patron category (26%) and used the OVID databases more than any other group (33%).
Medline was still the most-used database (88%) of
those subscribed to by the Library from OVID Technologies, Inc.
The Library added two new
databases: Best Evidence and the Cochrane Database of Systematic
Reviews. Best Evidence features full text reviews of
clinically-relevant articles,
while the Cochrane Database provides full text topic reviews of
evidence-based medical literature. MDX
Health Digest and PsycLIT were dropped because of the availability of
those databases from
NCLIVE (a statewide consortium of libraries that provides online access to
complete articles from over
5,500 newspapers, journals, and magazines; two encyclopedias; and indexing for
over 10,000
periodical titles).
The total number of questions answered by Reference Desk staff continued to decline, although directional questions (pointing someone to the stacks or another area in the library) rose.
The Library added Voyager and Internet access to all reference computers.
Reference librarians taught Medline, Web searching, Netscape e-mail (and other classes) to 1,584 persons in 224 classes and conducted 16 tours of the library for 145 persons.
The Library continued to offer specific software instruction to the Medical Center taught by CyberSkills, Inc. Classes are offered at a special rate to all Medical Center personnel and are held in the Library. The Library believes that this partnership affords the Medical Center excellent, up-to-date software training combined with efficiency (classes typically run two half days at a time) and convenience (staff do not have to leave campus).
The Carpenter Library's systems staff continued preparations for Year 2000. Hardware, operating systems, and software application upgrades were done on a regularly scheduled basis throughout the Library.
Windows NT became the Library's primary network operating system. Our new NT server provided file, printing, and backup services.
We established Norton Anti-Virus as our anti-virus software standard. This helped eliminate macro virus outbreaks in our computer labs.
Systems replaced all old computers in the LRC's Interactive Room. This room can now handle virtually any type of multimedia software package.
The archivists reworked and added to the Archives' Web page.
Robin Mims, Advertising and Communications Manager in the
Office of
Public Relations and Marketing, contacted the Archives with a request
from upper management at Wendy's Restaurants for photographs of the
Medical Center to decorate the restaurant on Cloverdale. They went
through our photo collection and randomly chose what they thought was a
good representation of aerial photos of the outside of the Medical
Center and a few photos of physicians and other hospital personnel
working inside the Medical Center. Once the selections were made,
Biomedical Communications made copies of our photos and Wendy's did the rest.
The following oral histories were completed: Marcus and Sally Gulley, Robert Rose, Moseley Waite, William Hazzard, and Hal and Graham Pittman.
The Archives purchased Pastperfect for the transfer of Cuadra Star records. Pastperfect is a program to catalog archival records, museum objects, art, and photograph collections. Pastperfect handles accessions, descriptive cataloging, membership development, research, imaging, and reports.
Scanning equipment was purchased and scanning of the print collection has begun.
295 requests for archival materials during the year 1998-99
were received and filled. 117 research requests were from national medical
associations,
the other 178 came from the following groups:
Cataloging staff migrated the online public catalog system
from Innopac to Voyager.
The migration was a complex process that took a number of months to complete. It
involved converting
the Innopac database to MARC format, mapping the data to Voyager equivalents,
and customizing
Voyager public catalog displays. Acquisitions order records and patron records
could not be migrated.
These records were entered into Voyager manually by Carpenter Library staff.
There were a number of
record types that did not migrate correctly. This created a number of laborious
database cleanup
projects that were completed.
Cataloging staff developed software solutions to workflow problems and loss of functionality with Voyager.
The reorganization of the Cataloging Department was begun. The Voyager system is missing functionality that was available in Innopac. Projects that would normally have been completed in minutes in Innopac take hours in Voyager. This has created a great deal of additional work for Cataloging staff. In order to cope with the additional work, cataloging responsibilities will be reassigned to improve efficiency. This process will be finished in the next academic year.
Cataloging migrated OCLC access from the communications
controller to the Internet. The
communications controller was a costly and outmoded means of access that
permitted only a few
simultaneous users. Access to OCLC via the Internet is cheaper and available to
all library personnel.
Faculty Publications continued to provide print-ready copy of the Faculty Publications appendix to the Annual Report of the Wake Forest University School of Medicine--The Bowman Gray Campus as well as the statistics on two-year Comparison of Totals by Publication Type and current-year total number and types of publications by department.
Faculty Publications maintained the master databases for the
Carpenter Library Web page so that
Faculty Publications were searchable via the Web; provided html files for the
browseable monthly issues of the Faculty Information Bulletin (Professionally
Speaking, Elected & Selected, Grants, Books and
Chapters, Journal Articles, and Abstracts, Letters, Multimedia); and updated the
submittal forms and
"How to Submit" guidelines as needed.
We assisted the GCRC, the Graduate School of Arts and Sciences, and Public Health Sciences by performing complex searches of the databases and providing formatted lists of publications.
In March 1999, Serials updated
and distributed a listing of journals currently
received. This listing was
available in print and on the Web.
The Library received 1,740 journals. This total included 14 additions/new subscriptions that were added to the collection and 42 titles that were canceled/ceased, for a net loss of 28 subscriptions.
Over the past five years, we have experienced a steady rise in
the cost of journal
subscriptions, which has resulted in an annual decrease in the total number of
journal titles held by us.
The Library continued to sell gift donations of single issues and duplicates to Alfred Jaeger, Inc. Jaeger issued $712.00 credit for the lot, enabling us to obtain missing issues to complete back volumes.
We updated the "wants list." This list consists of missing/damaged issues and unfilled claims. It was updated on a regular basis. Jaeger was able to supply 47 issues, which completed 28 volumes and replaced 1 serial monograph.
Serials continued to scan duplicate exchange lists sent to us from other institutions. Such lists allowed us to exchange our duplicates for missing issues we needed with other libraries who had similar needs.
We continued to maintain incomplete journal volumes in the serials office area. We moved 1998 volumes with missing issues from the upper reading room to the serials office. Some of the older incomplete volumes (pre 1998) were bound, after every effort was made to replace the missing issue(s).
We regularly scanned our journal vendor's (Ebsco) monthly customized bulletin of serials changes and the National Library of Medicine serials updates for indexed titles, available on the Web. These reports contain information regarding title changes, cessations, delivery problems, etc. and are very useful reference tools in keeping our serials records updated with current information.
Beverly Booe, Serials/Bindery manager, produced and distributed a report of periodical information. This report included additions, deletions, change of holdings, title changes, etc.
The Library continued to use Heckman Bindery, Inc., located in North Manchester, Indiana, for the binding of our periodicals. While changes in workflow and procedures for inputting bindery information into the new Voyager system occurred, pickup and delivery of processed materials continued on schedule.
| Accomplishments | Outlook
| Statistics | Table of Contents
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| Staff Roster | Library and
Learning Resources Committee |
